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Privacy Policy

Privacy Statement for Australia RM Aluminium pty ltd Online

We understand that when accessing our website or interacting with us online, the privacy and confidentiality of personal information is important to our customers. That’s why we are committed to safeguarding the personal and financial details you provide us.

What personal information does RM Aluminium Online collect from me?

The following information is gathered when you register:

 

Username

Password

Your name

Telephone number

Email address

Company name

Address

Company’s area of business

You may choose not to provide any of this information, but in that case we may not be able to provide the goods and/or services that you have requested from us.

 

We may also record some details of how you use the site, such as adverts you click on or products you search for.

 

In addition, we keep copies of information you submit when you send email feedback to the site, ask a technical question, or report a problem. If you contact RM Aluminium in writing we may keep a record of that correspondence. RM Aluminium also occasionally asks users to complete surveys that we use for research purposes. The data is captured so that we can accurately evaluate the quality of our content and make improvements for you.

 

How does RM Aluminium Online use my information?

RM Aluminium Online uses your information for the purposes of order fulfilment and occasional direct marketing activities (see what are my choices regarding collection, use and distribution of my information?), and may use it for internal purposes such as training and verification. RM Aluminium Online also collects your personal information to provide you with customised and relevant information on your home page when you visit the site.

 

RM Aluminium Online also does research on our users’ demographics, interests, and behaviour based on the information provided to us through registration, during a promotion, from our server log files or from surveys. We do this to better understand and serve our users. This research is compiled and analysed on an aggregated and anonymous basis.

 

What does RM Aluminium do to securing information online?

In order to ensure the security and protection of your personal details whenever you submit any sensitive information such as credit card number and account details, we use 128 bit Secure Sockets Layer (SSL) encryption – the latest technology to encode and protect your data – which is your guarantee for a safe and secure transaction. The RM Aluminium VeriSign Security Guarantee pops up whenever you submit sensitive information as an indication that the current information will be encrypted. This means that your information is protected and safe to submit.

 

Note: If you rely upon the graphical indication on your browser screen (such as the padlock icon in Internet Explorer) this may not always indicate that a secure communication is taking place. This is because RM Aluminium Online uses frames to display certain information and the security icon may not always detect that a secure connection has been established in another frame.

 

What are cookies and how does RM Aluminium Online use them?

If you use the Data Library on the site to locate and download data sheets, your browser may alert you to the fact that a cookie is being sent to your PC. Unlike most cookies this will not be stored on your hard drive. The purpose of the cookie is merely to identify you to the data sheet server for the time you are using it. Once you have finished using the library, the cookie will be deleted.

 

What security precautions are in place to protect the loss, misuse, or alteration of my information?

Your RM Aluminium Online Account Information and RM Aluminium Online Personal Profile are password-protected so that you and only you have access to this personal information. We recommend that you do not divulge your password to anyone. RM Aluminium Online will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal or business information if you share a computer or are using a computer in a public place.

 

Who is collecting information?

The personal information you provide to this site is collected by Australia RM Aluminium Pty Ltd.

 

Contact us

If you feel that we have not lived up to our online privacy commitments, would like to access personal information we hold about you, would like to correct personal information we hold about you, or you have any queries relating to our policies, please email us at [info@rmalu.com.au]. Our objective is to respond within our service standard of five working days.

 

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